Admin service

Scheduling and job coordination

We maintain calendars, coordinate bookings, update job details and communicate agreed schedule changes — so the diary stops being a source of stress.

A laptop showing a calendar and scheduling interface

Who this suits

For tradies juggling bookings on the run

When bookings live in your head and reminders happen by memory, details slip — a missed call-out, a double booking, a customer not told about a change. We keep the calendar tidy and communicate the changes you've agreed so everyone stays in the loop.

What's included

  • Maintaining calendars and booking slots.
  • Coordinating new bookings around existing jobs.
  • Updating job details as they change.
  • Communicating agreed schedule changes to customers.

What you supply

To work effectively within your systems, we'll need agreed access and information.

  • Access to your calendar or booking system
  • Your availability and working hours
  • Agreed wording for schedule-change messages

Illustrative example

A plumber is delayed on a job. You message us the new time, and we update the calendar and text the next two customers with the agreed wording — so you keep working instead of stopping to make calls.

What's included

  • Maintain calendars and bookings
  • Coordinate new bookings
  • Update job details
  • Communicate agreed schedule changes

Boundaries & exclusions

  • Deciding job priority or sequencing without your input
  • Dispatching crews or making commitments on your behalf
  • Guaranteed booking confirmation times
  • Managing systems we don't have agreed access to

FAQs

Questions about scheduling

Do you decide which job comes first?+
No. You decide priority and sequencing. We maintain the calendar and communicate the changes you've agreed.
Can you book jobs in directly?+
We coordinate bookings around your availability and existing jobs. New commitments that affect your schedule are confirmed with you first.
Do you send reminders to customers?+
Yes, on the timing and wording you agree. Automated booking reminders are also available as a separate AI setup.

Related services

Keep the diary under control

Book a discovery call to set up scheduling and job coordination.