Admin · Websites · AI for Aussie tradies
Less paperwork.
More site work.
Practical admin support, professional websites and smarter follow-up systems for Australian tradies and service businesses.
No lock-in contracts. Choose admin support, a website or AI setup — or combine them.
Where do you need help?
Two clear paths under one roof
Pick the support you need today. You can start with admin, a website, or both — each is quoted separately.
I need admin support
Human-delivered help with enquiries, quotes, invoicing, scheduling and customer records — billed in clear hourly and weekly packages.
Explore admin supportI need a website or AI setup
A professional website plus configured systems that capture enquiries, organise leads, automate suitable follow-ups and simplify booking.
Explore websites & AIIntegrations & Workflow Compatibility
Systems we work with
Sound familiar?
The admin that piles up after hours
Most tradies don't need more software. They need someone to keep the paperwork moving so jobs don't slip.
Admin after hours
Quoting, invoicing and follow-ups pushed to the end of a long day on the tools.
Unattended enquiries
Messages sitting in the inbox while you're on site, with no clear next step.
Quotes waiting for follow-up
Quotes sent and forgotten, with no one chasing the decision.
Overdue invoices
Invoices issued but not tracked, so payments drift and cash flow tightens.
Scattered customer info
Contact details and job notes spread across phones, notebooks and emails.
Scheduling gaps
Bookings, changes and reminders handled on the run, with details falling through.
How TradeDesk VA helps
Practical support that keeps the business moving
We work within your agreed hours and your existing systems — organising, following up and reporting so you stay in control.
Organise incoming messages
Triage enquiries, flag what needs a decision and coordinate agreed responses.
Prepare and chase quotes
Issue approved quotes and follow up outstanding decisions so nothing stalls.
Stay on top of invoices
Send approved invoices and agreed reminders so payments don't drift.
Keep scheduling tidy
Maintain calendars, coordinate bookings and communicate agreed changes.
Maintain customer records
Keep contact and job details current in one organised place.
Report each week
A clear summary of work done, hours used and decisions needed from you.
Admin packages
Transparent hourly and weekly pricing
Clear rates with no lock-in. The lower rate applies to your agreed weekly package, not to occasional extra hours.
Essentials
For owner-operators needing focused help with recurring admin.
Up to 4 hours per week
$70 per hour
- A 4-hour weekly allocation costs $280 per week.
- Prioritised admin tasks
- Weekly work summary
Business Support
For businesses needing more consistent support across enquiries, scheduling and follow-ups.
More than 4 and up to 10 hours per week
$65 per hour
- Example: 6 hours costs $390 per week.
- Example: 10 hours costs $650 per week.
- Agreed task priorities
- Weekly work summary and outstanding-action list
Custom Support
For businesses needing more than 10 hours, project work or a more complex workflow.
More than 10 hours
Custom quote
- Tailored scope based on your workflow and volume.
- Tailored scope
- Custom quote
Tasks are prioritised within your agreed weekly hours. Available services are not unlimited deliverables. The lower rate applies to the agreed weekly package, not automatically to occasional extra hours. Prices are in AUD; GST status to be confirmed before publication.
Websites & AI — quoted separately
A presence that captures enquiries, plus systems that follow up
Website setup and configured business systems are purchased separately from admin hours. Choose one offer or combine them.
Website Foundation
For businesses needing a professional online presence.
- Website discovery and agreed page plan
- Mobile-responsive website
- Enquiry forms and clear calls to action
- Basic on-page SEO setup
Request a website quote
Learn moreAI & Follow-Up Setup
For businesses wanting a clearer process for handling incoming leads.
- Lead pipeline and contact organisation
- Enquiry capture and notifications
- Appointment booking and reminders
- Agreed email or SMS follow-up workflows
Request an AI setup quote
Learn moreManaged Systems
For businesses wanting ongoing care of their agreed website and automation setup.
- System checks
- Agreed workflow adjustments
- Defined support allowance
- Reporting
Request a management quote
Learn moreHow it works
A simple three-step process
No complicated onboarding. We talk it through, agree the scope, and get support in place.
Discuss priorities
A discovery call to understand your business, where the bottlenecks are, and what would help most.
Agree the scope
We confirm the hours, tasks or website and AI setup you want — with clear pricing and no lock-in.
Get support in place
Support begins within your agreed hours and systems, with a weekly summary of what's been done.
Weekly reporting
A sample weekly admin report
Each week you get a clear summary of work completed, hours used and decisions needed from you.
Demonstration data — illustrative only
Weekly Admin Summary · Week of 12 May
Hours used
6 of 6
Business Support package
Enquiries handled
14
Triage + coordinated replies
Quotes followed up
5
2 decisions still pending
Work completed this week
- Triaged 14 incoming enquiries; flagged 3 for your decision.
- Issued 4 approved quotes and followed up 5 outstanding.
- Sent 6 approved invoices and 3 agreed payment reminders.
- Updated the calendar with 8 bookings and 2 changes.
Decisions needed from you
- • Approve revised pricing on the Henderson bathroom quote.
- • Confirm whether to follow up the overdue Patel invoice by phone.
Who we help
Built for Australian trades and service businesses
From sole operators to growing teams, we tailor the admin and systems to how you actually work.
Plumbers
After-hours call-outs, quote follow-up and parts ordering admin.
See workflowsElectricians
Compliance paperwork, scheduling and certificate coordination.
See workflowsBuilders & trades
Multi-job scheduling, invoicing stages and supplier coordination.
See workflowsTransport & service
Run sheets, booking coordination and customer follow-up.
See workflowsAbout TradeDesk VA
Approachable, organised and practical
TradeDesk VA was started to take the paperwork off busy tradies so they can spend more time on the tools and with their families.
We're a small, focused team that works remotely with Australian trade and service businesses. We lead with outcomes in everyday language rather than software jargon, and we keep admin and digital services clearly separated so you always know what you're paying for.
We don't promise guaranteed revenue, rankings or booked jobs. Instead we focus on process transparency, clear deliverables and a weekly summary you can actually use.
Our approach
Practical help, clear scope, no lock-in.
- You retain control of pricing, technical advice and business decisions.
- We work within your existing systems where we can.
- A weekly report keeps everything visible.
FAQs
Common questions before you book
Are admin hours and website/AI setup the same thing?+
Do you offer 24/7 or live reception services?+
Can you do my BAS or tax return?+
Is there a lock-in contract?+
Do prices include GST?+
Let's get your admin sorted
Book a no-obligation discovery call to talk through your priorities. We'll agree the scope and get support in place — no lock-in contracts.