Managed Systems

Ongoing care for your live systems

Once your website and automation are set up, managed systems keeps them running — system checks, agreed workflow adjustments, a defined support allowance and reporting.

A desk with a laptop showing system dashboards

Who this suits

For tradies who want their systems looked after

A website and automation setup isn't set-and-forget. Links break, workflows need tweaking, and small issues are easier to catch early. Managed systems provides ongoing care within a defined support allowance — so your setup keeps working as your business changes.

Proposed scope

  • System checks on your agreed setup.
  • Agreed workflow adjustments.
  • A defined support allowance each month.
  • Reporting and separately scoped improvements.

What you supply

To work effectively within your systems, we'll need agreed access and information.

  • Access to your live website and automation setup
  • Notice of any business changes that affect workflows
  • Agreed priorities for the support allowance

Illustrative example

A tradie on managed systems notices their booking form isn't sending notifications. They log it; we check the workflow, fix the notification, and confirm it's working — all within the month's support allowance, with a note in the monthly report.

What's clearly distinguished

One-off implementation fees

The initial website or AI setup — quoted separately and paid once.

Recurring platform or management fees

Platform subscriptions and the managed systems support allowance.

Usage charges

SMS, calls, email or AI usage — billed by the platform, separate from management.

Additional projects and integrations

New features, new integrations or rework — scoped and quoted separately.

What's included

  • System checks on agreed setup
  • Agreed workflow adjustments
  • Defined monthly support allowance
  • Reporting

Boundaries & exclusions

  • Unlimited usage, changes or support
  • Ongoing SEO unless expressly included
  • New features or integrations (quoted separately)
  • Paid advertising or social media management

We don't advertise unlimited usage, unlimited changes or ongoing SEO unless these are expressly included. Systems help manage and convert enquiries — they don't automatically create demand. Paid advertising, ongoing SEO campaigns and social media management are separate unless expressly quoted.

FAQs

Questions about ongoing management

Are changes unlimited?+
No. Managed systems includes a defined support allowance each month. Larger changes and new features are scoped and quoted separately.
Does management include SEO?+
Only if expressly included. Ongoing SEO campaigns are separate unless specifically quoted.
What about platform and usage costs?+
Platform subscriptions and SMS/call/email/AI usage are billed by the platform and are separate from the management fee. We make all of this clear in the quote.

Related services

Request a management quote

Book a discovery call to scope ongoing care for your systems.